Delta Air Lines Starts Using AI to Set Ticket Prices

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Delta Air Lines is taking a major leap into the future of pricing by using artificial intelligence (AI) to determine how much travelers pay for tickets. Usually, airfares have been based on timing, seat availability, and demand. But now, Delta is testing a new AI-powered system that considers even more personal data, like your previous bookings and browsing behavior to calculate what it thinks you’re willing to pay.

This new Delta Air Lines AI ticket pricing system brings changes not just in how fares are calculated, but in how passengers engage with the booking experience. It raises important questions about fairness and transparency, especially as prices now theoretically change in response to individual user activity. 

Delta AI Ticket Pricing System for Travelers

Currently, Delta is applying AI-based pricing to roughly 3% of its tickets, though the airline plans to increase that to 20% within a year, and take it even further in the following 18 to 24 months. 

It’s not simply about raising fares; it’s also about offering more fare levels and personalized experiences in each cabin.  For consumers, the Delta AI model might mean you and another person purchasing the same flight could be quoted different prices, based on what the system believes you’re willing to pay.  It’s a tailored pricing strategy designed to get consumers to flex and allow Delta to better manage changing supply and demand.

While Delta continues testing its AI-based pricing system, passengers should be mindful of when and how they book their reservations.  If you’re planning an international trip, price comparisons remain effective for finding competitive fares.  Clear your browser cookies or use incognito mode to avoid higher pricing influenced by your browsing history.  And as ever, advance booking is one of the finest ways of finding the best prices.

Delta Air Lines’ AI ticket pricing is a giant leap in the airline industry’s digital evolution.  As Delta expands access to this pricing model, one thing is clear: AI is shaping how we fly, and how much we pay for a seat. 

Frequently Asked Questions

What is Delta AI pricing?

Delta AI pricing is a new model where Delta Air Lines applies artificial intelligence to set tickets based on certain passenger behavior, bookings, and demand.

How important are Delta’s prices currently being set with AI pricing?

Currently, somewhere in the range of 3% of prices are being priced with AI. Delta aims to increase this to 20% by the end of 2025.

Is this pricing method fair to travelers?

It is viewed by some travelers  as smarter, more sensitive pricing, and by some as potentially unbalancing because prices can now change based on one’s own user data instead of real-time market conditions.

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