United Airlines Launches New App Features to Improve Connecting Flights

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For those hustling through airports to make a connection, every second counts. United Airlines has responded with a powerful app upgrade that puts timely, personalized travel info right in your hands. The updated United Airlines App is designed to guide you through every step of your connection, offering real-time updates, gate directions, and personalized travel support.

Just in time for peak summer travel, these new features are now available at United’s hub airports across the U.S. The app goes beyond basic flight tracking. It creates a personalized plan for your journey, whether you’re moving quickly between gates or have time to explore during a layover.

Real-Time Guidance at Every Step

The app’s new connection dashboard includes a live countdown to your next flight, walking time estimates, and personalized gate-to-gate directions. It even alerts you if your connecting gate changes or if your next flight is being held thanks to United’s ConnectionSaver technology, a feature that has already helped more than 3.3 million travelers make it to their next flight without delay.

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Support for Every Type of Connection

  • Layovers just got easier. Get guidance on airport navigation, lounge access, and food spots worth your time
  • Short on time? The app shows exactly how long it’ll take to get to your next gate and whether your next flight is waiting for you.
  • If your connection doesn’t work out, the app steps in right away. You can rebook a later flight or try for an earlier one on standby, no lines or agents needed.

High Success Rate in Real-World Use

Earlier this spring, United rolled out these upgrades to over 350,000 passengers in a trial run. The result? A 98% success rate in making tight connections. That’s not a small win. It marks a real shift in the travel experience. The trial also revealed fewer missed flights, shorter customer service wait times, and higher satisfaction scores from travelers using the new app features.

Upcoming App Enhancements

United isn’t stopping here. More enhancements are coming, including:

  • Location-based in-airport guidance
  • Text message updates for all types of connections
  • Support in more languages

These updates are part of a broader push to make United Airlines App one of the best airline apps for travel planning.

Additional Features That Make Travel Easier

Beyond connections, the app now supports:

  • Real-time weather radar updates sent directly to your phone
  • Automatic rebooking tools with meal or hotel vouchers if needed
  • Starlink Wi-Fi rollout for better inflight entertainment and internet
  • Apple AirTag integration for seamless luggage tracking

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Frequently Asked Questions

What are the new features in the United Airlines app for connecting flights?
The app now includes live countdowns, personalized gate directions, walking time estimates, real-time updates, layover tips, and ConnectionSaver alerts. 

How does ConnectionSaver work?
ConnectionSaver checks if your next flight can wait without delays. If so, you’ll get a notification that it’s being held for you. 

What happens if I miss my connecting flight?
If you miss a connection, the app offers rebooking options. You can confirm a later flight or join standby for an earlier one. 

Does United offer real-time updates for delays or weather?
Yes, United sends real-time weather radar and delay updates by text, often before they show up on airport screens.

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